HOT QUESTIONS, COOLER ANSWERS
SHIPPING
HOW MUCH DOES SHIPPING COST?
Order 4 or more sets and we’ll ship them to you anywhere in the world - for FREE! ✈️🌏
A flat $12.95 AUD shipping fee will be added at checkout (domestic or international) for all other orders.
HOW LONG DOES SHIPPING TAKE?
Orders ship out fast - usually within 1–2 business days.
After that, expect your ChopStraws to arrive in about 5–15 business days. Worth the wait, promise!
PRODUCT
ARE CHOPSTRAWS HIGH MAINTENANCE?
ChopStraws are 100% dishwasher safe, Or just give them a quick rinse and you’re good to go! Every set also comes with a handy little wire brush (on the house) so you can scrub the insides squeaky clean. No lingering smoothie chunks or rogue ramen bits here.
WHAT ARE CHOPSTRAWS MADE FROM?
ChopStraws are made from the same food-grade stainless steel as your everyday cutlery - strong, durable, and resistant to rust (aka built to last).
Each set also comes with silicone ChopCollars that are just as food-safe, keeping your fingers comfy while you slurp in style.
ARE THEY HYGENIC?
ChopStraws are made from high-quality stainless steel, one of the safest materials for food and drinks. Unlike plastics or coated metals, stainless steel won’t leach any chemicals into your meals.
Before they reach you, every ChopStraw goes through an ultrasonic deep clean - a high-tech spa treatment that shakes off any trace of dust or residue from manufacturing. The result? ChopStraws that are as spotless as they are slurp-ready.
GENERAL
HOW DO I OPERATE THIS NOODLE WAND?
It’s not science, it’s broth sorcery.
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- Pick up your ChopStraws. Hold 'em like regular chopsticks...you know the drill. (Or pretend confidently)
- Grab your noods, your dumplings, your wontons...
- Pause...Take in the moment. You're about to do something deeply unnecessary and wildly satisfying
- Gingerly dip that sucker into your soup and SLURP. Like a classy Dyson vacuum. A broth hoover. A soup-sipping icon
- Repeat until satisfied / mildly bloated / spiritually reborn.
WILL I REDECORATE THE TABLE WITH BROTH EVERY TIME I GO IN FOR A BITE?
Only if you defy the laws of physics.
But no, unless you're aggressively swinging them around like a nunchuck, the liquid stays put. The straws are hollow but not possessed. Once you lift it out of the bowl, gravity handles the rest. You’re safe....Probably.
WHAT IF MY SOUP IS HOT?
Then congratulations, you’ve found good soup.
Hot tip (no pun intended): make a little broth well at the edge of your bowl, hover your ChopStraw over it, and slurp that sucker right off the top like a soup sommelier.
The silicone collars keep your fingers cool. As for your tongue? Just pace yourself - Sip, don’t cannonball.
REFUNDS / RETURNS
WHAT'S YOUR REFUND POLICY?
Visit our Refund Policy here